Account & Data Deletion
CropKhata — Crop Expense Management for Indian Farmers
You can request deletion of your CropKhata account and all associated data at any time — whether or not you currently have the app installed. This page explains both ways to do that, what gets deleted, and how long it takes.
Option 1: Delete In-App
If you still have CropKhata installed, this is the fastest way:
- Open the CropKhata app and log in to your account
- Go to Profile
- Tap Delete Account and confirm when prompted
This immediately queues your account and data for deletion — no need to email us separately.
Option 2: Request by Email
No app installed, or can't log in? Send a deletion request from the email or phone number linked to your account to:
cropkhata@gmail.comInclude your registered name and phone number so we can verify it's you. We may ask one follow-up question to confirm your identity before processing the request.
What Gets Deleted
- Your name, phone number, and account credentials
- All crop records — names, seasons, sow/harvest dates, area, and status
- All expense records linked to your account
- Uploaded images (profile photo, crop photos, blog images) stored via Cloudinary
- Saved/cached location used for weather and mandi price features
- Push notification device tokens and your in-app notification history
- Any blog posts, comments, or feedback you submitted under your account
What May Be Retained, and Why
- Aggregated, anonymized analytics that can no longer be tied back to you
- Records we're legally required to keep (e.g. under Indian tax, consumer-protection, or IT Act requirements), kept only as long as the law requires
- Standard backup copies, which are purged on our normal backup rotation cycle (typically within 90 days) rather than deleted instantly
How Long It Takes
In-app requests are queued immediately and fully processed within 30 days. Email requests are verified and processed within the same 30-day window from when we confirm your identity. You'll receive a confirmation email once deletion is complete.
Partial Deletion — Just One Type of Data
You don't have to delete your whole account to remove specific data. Email us at cropkhata@gmail.com to request removal of just your uploaded images, location history, or notification tokens, for example — while keeping your account and crop/expense records intact.
Questions About Your Data
For anything not covered here, or questions about our data practices in general, see our Privacy Policy or reach out directly:
Email: cropkhata@gmail.com
Address: Pune, Maharashtra, India
We aim to respond to all deletion requests within 30 days.